✦ Admissions & Care Team ✦

Contact Sanctuary Clinics
Cozumel.

Confidential, compassionate support from real people. Whether you're seeking help for yourself or for someone you love, we'll listen first — and walk with you from your first question to your next step.

Send a Confidential Message
Speak With a Care Guide
Get in touch
Send Us a Confidential Message

Tell us a little about
what brought you here.

Fill out the form and a care guide will reach out within one business day. There's no pressure and no obligation — just a real conversation about your situation.

D
You'll hear from David, one of our care guides, within one business day. He'll listen to your situation and help you decide whether Florida or Cozumel is the right fit — no pressure, no rush.

Your information is private and never shared. By submitting, you agree to our Privacy Policy. We will never sell your data.

Prefer to talk right now? Call us directly.

(888) 660-6952

Available Monday – Friday, 8am – 6pm ET  |  International inquiries welcome

What Happens Next

From the moment you reach out
— we walk with you.

Every inquiry is read by a real person on our admissions team. Here's what to expect after you send your message.

1

Your message reaches us

Send the confidential form below — or call directly. Either way, it goes straight to our admissions team.

2

Our admissions team reviews your inquiry

A care guide personally reads every message and prepares for a thoughtful conversation — usually within one business day.

3

A confidential conversation

We'll schedule a private call at a time that works for you. No pressure, no rushed pitch — just a real conversation about your situation.

4

Questions answered, path forward

We talk through treatment, travel, family considerations, and what next steps in Florida or Cozumel might look like for you.

For Families & Loved Ones

You don't have to wait
for them to ask.

Many of the families we serve first reached out on behalf of someone they love — a child, a spouse, a parent, a close friend. You can do the same. Share what you're seeing, what you're worried about, and the questions you'd like a real person to help you think through.

If a loved one wants to be present and supported throughout treatment, our team can talk through what that can look like when it's the right fit for your family. Read about Bring a Loved One →

"We weren't sure if we were allowed to call for him. The care guide listened to our whole story — and made the next step feel possible." — Family member who reached out on behalf of a loved one
A warm living area inside Sanctuary Cozumel — the kind of room a family settles into together.Untouched Cozumel coastline near Sanctuary Clinics.The water's edge along the Cozumel coast.Sunset over the Cozumel coast.
Traveling to Cozumel

Coming from out of state
or out of country?

Cozumel is well-connected with direct flights from many U.S. and Canadian cities, simple entry requirements, and English-speaking staff. When you reach out, our admissions team can help walk through travel, arrival, and what to expect on day one — so the logistics never become the obstacle.

Reaching out is the hardest part. The rest, we can walk through together.

Send a Confidential Message